Analytics & Reports
Comprehensive incident metrics and performance analysis
MTTR
45m
12%SLA
98.5%
2.3%Total
247
8%Resolved
223
5%Avg Time
52m
15%Escalation
18.5%
3.2%Incident Trends
Daily incident volume and resolution
Severity Distribution
Incidents by severity level
P1
12P2
45P3
89P4
101MTTR Trend
Mean time to resolution over time
Hourly Distribution
Incident patterns by hour of day